Commercial Telecoms

Contact us

We are located on the first floor of Compass Centre.
Come and say hello, give us a call or drop us an email.

Our service desk

To log faults with our service desks call +44 (0) 208 976 5665 or email itservicedesk@heathrow.com with the following information:

  • Named contact for sending updates
  • Company name
  • Exact location of the fault/issue
  • Brief description (with phone or port number if applicable)
  • Business impact i.e. number of users and types of devices affected

To log faults for IPTV/Sky please email oneeng@heathrow.com.

For escalations, email heathrow@sita.aero with the reference number given to you when the fault was logged.

Sales and marketing

Sat nav: use post code TW6 2QQ

Get in touch

Contact us

Find out what services we provide and how to get them installed, or catch up with your account manager

Our office

Business hours

  • Monday – Friday 08:00 to 17:00