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Heathrow Express (HEX) is on the move

Published: 09/03/2018  General

HEX have replaced their hand held terminal ticketing solution to provide a brand new Mobile Ticket Issuing System (MTIS). Few components of the new system include:
  • Hand Held Terminals – Samsung Galaxy A5
  • Portable Printers
  • Pin Entry Devices (PEDs)
Functions on the hand held devices are carried out by staff with seamless internet connection provided by Commercial Telecoms’ Wi-Fi On The Move (OTM) solution.
HEX on-board staff have the ability to sell Business First upgrade tickets to passengers that have used Oyster ‘Turn Up and Go’ Standard Class and prefer to upgrade.
In addition, they can sell onward journey services such as taxis, lounge passes etc.

Find out more about Wi-Fi (OTM) here