Commercial Telecoms

Service desk

Escalation process

Escalation process


If you are not receiving satisfactory updates regarding your fault please contact the IT service desk

+44 (0)208 976 5665

If your escalation is urgent please use the telephone number provided or follow up your email with a call to the IT service desk. There is a longer response time for email communication.

Order implementation

If you are unhappy with your order implementation please contact your account manager.