Fault logging for CCTV, Flight Information Display Screens (FIDs), IPTV or Sky Service
If you require to log a CCTV, Flight Information Display Screens (FIDs), IPTV or Sky Service fault, you can call on 0208 976 6555 or email the One Engineering team at firstname.lastname@example.org with the following details:
- Full name (of the business)
- Contact number
- Location (Building, Floor, Dept.)
- Equipment that is faulting
- Description of the fault
In the unlikely event that you do not get a response to your email within 36 hours (as per the service level agreement) please contact the One Engineering Help Centre on 0208 976 6555; remembering to advise the agent that you have already sent an email to avoid a duplicate fault being raised.