Heathrow can provide a complete network cabling service within a customer demise or between demises (subject to distance limitations). This is available on a managed basis so customers do not need to worry about large capital costs.
Heathrow passive infrastructure conforms to EN 50173 and EN 50174 standards to support a wide variety of communications protocols. Heathrow provides a range of cabling solutions between any two points across Heathrow. This service may suit users who want to provide their own active network infrastructure or use other telecom providers.
The service is typically presented to a customer’s cabinet either as a socket or fly lead.
For all Heathrow locations the cabling standards available are Cat3, Cat5e and Cat6, depending on the services required. Cat 5e UTP may be used where a floor or area is being added to and there is an existing category 5e infrastructure in place that technically meets the requirements. Cat6 is used for all new installations.
All connections are recorded in-line with the common infrastructure policy, within the Celsius database.
The following are examples only and are not limitations.
Example 1:An RJ45 outlet in an office is the demarcation point, into which the customer’s patch lead connects, or the airport provides patch leads when required to do so.
Example 2:In a communications room where the infrastructure continues beyond the distribution patch panel and includes a patch lead with a male RJ45 connector.
|Patching request||Request completion|
|1-50||Within 3 working days|
|>50||Within 10 working days|
|Out of hours(weekend moves etc)||Within 10 working days|
|Down for all||Down for some||Down for one|
|Passive infrastructure Copper||Installation charge||Monthly|
© Heathrow Commercial Telecoms 2019